
Threat Protection Beyond the Endpoint with MDR Solutions and Services
Strengthen your SIEM + XDR defenses to protect against today’s and tomorrow’s threats with Critical Start and Microsoft
Bringing together Security Information and Event Management (SIEM) and Extended Detection and Response (XDR) tools and intelligence enhances threat protection across your digital estate. When you combine Microsoft Sentinel with the Microsoft Defender Security suite it improves your ability to see attacks across the organization, secure end users and secure your multi-cloud infrastructure.
But you still need the people – the Microsoft expertise and proven methodologies – to derive true value for security outcomes. Don’t let the skills gap impede your ability to operate with maximum protection.
Access the Right Expertise and Strategy for Integrated Threat Protection

Consolidated visibility, across SIEM and XDR, of your Microsoft environment – all in one portal.

Protection for advanced use cases including identity, email and cloud, with an all-in-one security approach that’s applied at every security layer.

Reduce risk exposure with human-led monitoring, rapid investigation, continuous threat hunting and response.

Strengthen security maturity with an ongoing, strong partnership that helps you get the most out of your Microsoft Security investment.
We have a pretty wide digital footprint with 6,000 employees and 42,000 students across 40 schools. With the expanding attack surface and increase in ransomware attacks, our small security team needed the expertise to maximize our Microsoft A5 Security. Critical Start has dramatically improved our security posture by helping us truly operationalize Microsoft Sentinel and Microsoft 365 Defender and by providing us 24x7x365 coverage to be able to investigate and respond to increasingly complex attacks across users, devices and our cloud apps.
Security Director
Microsoft Sentinel, Microsoft Defender for Endpoint, and Microsoft 365 Defender user
How Critical Start Helps You Realize Value from Microsoft Defender XDR
PROTECT
EXTEND
MATURE

Protect everything, everywhere.
Given the volume and complexities of identities, data, applications, devices, and infrastructure, it’s essential to learn how secure your organization is now and how to mitigate and protect against threats moving forward.
- Develop a strategic plan customized to your organization’s priorities
- Implementation and onboarding focused on applying Microsoft security best practices and high-fidelity threat detection
- Continuous fine-tuning as new risks are identified
- Comprehensive coverage against attacks targeting your organization with the most effective MDR services powered by the industry’s only Cyber Operations Risk & Response™ platform

Extend your capabilities to quickly detect and respond to threats
When minutes count, our Microsoft security experts can become and extension of your team and provide remediation and response actions to the threat as soon as it’s detected.
You’ll get:
- 24x7x365 monitoring, investigation, and resolution of all alerts and incidents
- Management of out-of-the-box Indicators of Compromise (IOCs)
- Freedom from intelligence overload
- Visibility across your Microsoft security controls in one portal

Advance security maturity with a focus on continuous improvement
With Critical Start, you have access to end-to-end solutions and services that move with you on your Defender journey, helping anticipate risk and strengthening security posture.
- Microsoft Security tools and our Cyber Operations Risk and Response™ platform are configured to eliminate false positives (>99% of alerts)
- Solutions for use cases like email phishing, brute force and stolen credential attacks, and attacks against cloud apps
- Indicators of Compromise (IOCs) mapped to the MITRE ATT&CK Framework
- Coverage of every alert and incident with a contractual 60-minute or less Time to Detection (TTD) and Median Time to Resolution (MTTR) SLAs
